Carers Course

Comprehensive individual and aged care course modules

What's in the course

Short online modules in individual and aged care. These are pathway programs, or ‘refreshers’, for vocational education, continual learning, or professional development (PD). Mapped to CHC33021 – Certificate III in Individual Support.

Staff qualifications and skills

Age care reforms applying to providers from 1 December 2023.

The new responsibility – Organisations need competent and experienced staff to provide quality care and services. Providers have to give their workforce professional development opportunities.

All aged care providers MUST give their workforce up to date training and professional development opportunities.

Course modules

Click the module heading to find out more.

Communicating in the care sector - models and principles

Models and processes underpinning communicating in the care sector, including:

rights based approaches
person centred practice
consumer directed care
strengths based and active support
empowerment and disempowerment
palliative approach.

This module is mapped to knowledge evidence from the Cert III and IV in Individual Support.

Module can be customised to suit your organisation’s needs.

Delivered as a SCORM package to upload onto your learning management system.

Communicating in the care sector - ways of giving support

Communicating techniques to help healthy communication and avoid potential conflict, including:

strategies for effective interpersonal communication
difference between motivational interviewing and coercive approach
difference between collaboration and confrontation
non-verbal communication cues When and how to use and recognise non-verbal communication
group processes and dynamics
open ended questions, affirmations, reflections and summaries.

This module is mapped to knowledge evidence from the Cert III and IV in Individual Support.

Module can be customised to suit your organisation’s needs.

Delivered as a SCORM package to upload onto your learning management system.

Communicating in the care sector – influences on communication

Influences on communication, cross-cultural communication protocols, the importance of grammar, speed and pronunciation for verbal communication
Communication strategies to build trust, show empathy, demonstrate support and empower the person, family, carers and/or significant others.

This module is mapped to knowledge evidence from the Cert III and IV in Individual Support.

Module can be customised to suit your organisation’s needs.

Delivered as a SCORM package to upload onto your learning management system.

Legal and ethical workplace boundaries

Discrimination and diversity

Health and wellbeing needs

Care sector - organisation, roles and communication within these

Hygiene and infections

Processes for providing support

Body systems

Value propositions / pain points

Compliance assurance – Training modules are mapped to theoretical components of the Certificate III Individual Support and are designed to meet and exceed industry regulations and compliance standards, providing peace of mind to aged care providers.
Bite-sized course progression – Short courses chunks the learning into bite sized pieces that are quicker to complete and can be marked for training progression.
Cost-effective solutions – Training modules provide cost-effective solutions for in house training and ROI prior to investing in further higher-commitment training. Used as ongoing training refreshers while lowering overall training costs.
Professional development – Aged care providers must give their workforce up to date training and professional development opportunities. Our modules provide continual learning and professional development training, offering a pathway for staff to enhance their skills and stay updated on industry best practices.
Diversity and inclusion training – Includes modules that focus on diversity and inclusion, helping all staff better understand and meet the unique needs of a diverse aging population.
Improved HR recruitment and onboarding – Training modules provide solutions for improved screening and onboarding.
Flexible training and availability – Course modules can be integrated into your LMS or training system, so you control the access and reporting.
Quality care improvement – Improved quality of care delivered by trained staff, ultimately enhancing the well-being of residents.

Benefits of our care training

There are many benefits to investing in aged care training for your workers, including:

- Improved quality of care: Well-trained workers are better equipped to provide high-quality care to your residents
- Enhanced reputation: Demonstrate your commitment to excellence in aged care, earning trust from clients and stakeholders.
- Reduced risk of accidents and injuries: Properly trained workers are less likely to make mistakes that could lead to accidents and injuries.
- Increased staff satisfaction and retention: Workers who feel valued and supported are more likely to be satisfied with their jobs and stay with your organization for the long term.
- Boosted productivity and efficiency: Trained workers are more efficient and productive, which can save your organization money in the long run.

Expert Faculty

Our courses are designed and developed by seasoned professionals who bring real-world insights to the learning experience.

Learn at Your Own Pace

Access courses online anytime, anywhere, and at your own pace, making learning convenient for busy individuals and organisations.

Proven Results

Join individuals and companies that have transformed their personal and professional lives through up skilling and personal development.

Contact us today

To discuss how our care course modules can help address your training requirements.

Call +61 0432 284 559

Email: info@workplacesoftskills.com