Care Support Micro-training
Essential. Compliant. Trusted.
Easy to use job-ready training for care workers – anywhere, anytime.
Aligned with Certificate III in Individual Support (CHC33021)
What's in the training?
Care support micro-training. Flexible training to build a confident, capable workforce
Our Care support micro-training consists of short, accessible online training modules aligned with industry requirements. It’s ideal for new and entry-level care workers, as well as experienced staff who need a refresher on core care skills.
Designed by education specialists who have also worked as carers, this course helps you:
- onboard new staff faster and more competently
- upskill your workforce consistently and to a high quality
- improve staff confidence and retention
- easily meet compliance requirements
- learning needs met through CALD friendly explanations, scenarios and activities
- device friendly and WCAG aware
- certificate upon completion.
The course is delivered 100% online, making it perfect for busy rosters, remote workers, and diverse teams.
Modules can go onto your LMS as SCORM packages, or learners can simply enrol on ours.Â
Training content can be customised for specific organisational needs. Choose the complete course or pick your own bundle.
Who is it for?
- Ideal for teams onboarding 5–50 new starters each month.
- Aged care and home care providers
- Disability support organisations
- Workforce agencies and job-readiness providers
- Multicultural and community health services
Whether you’re onboarding a team of five or fifty, this course helps your carers get job-ready and stay confident on the job.
How it works
Option 1:
We set up your cohort (names or emails).
Learners complete the selected short (45mins), interactive modules on any device.
You track completions and receive certificates and a brief outcome summary.
Option 2:
We send you the training packages to put onto your LMS.
You control the names, emails and other details (no need for us to have them).
Learners complete the selected short (45mins), interactive modules on any device.
You track completions and control certificates and outcomes.
📞 Let’s talk
We work with care providers across Australia to deliver cost-effective, scalable training that makes a real difference.
Training is ready-to-go or can be branded for your organisation.
Contact us to schedule a demo or talk about licensing options for your organisation.
Call +61 432 284 559
Email: info@workplacesoftskills.com
Special Licence Offer!
We are currently offering our care course and care microskills modules to organisations for a simple licence fee (discounted rate).
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This will allow you to offer training to anyone in the organisation including carers, home carers, care assistants, volunteers or anyone who could benefit from this care training, without paying for each person who takes the training.
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If you would like to know about the licence fee for your organisation simply fill out the form and we can send the information.
What’s included
- Online access to short, interactive modules.
- Self-paced learning with clear, practical guidance.
- Course content aligned to the Cert III in Individual Support.
- Progress tracking and digital certificates.
- Options to customise for your workforce.
Course modules
Select each heading to find out more.
Models and processes underpinning communicating in the care sector, including:
- rights based approaches
- person centred practice
- consumer directed care
- strengths based and active support
- empowerment and disempowerment
- palliative approach.
Communicating techniques to help healthy communication and avoid potential conflict, including:
- strategies for effective interpersonal communication
- difference between motivational interviewing and coercive approach
- difference between collaboration and confrontation
- non-verbal communication cues. When and how to use and recognise non-verbal communicationÂ
- group processes and dynamics
- open ended questions, affirmations, reflections and summaries.
- Influences on communication, cross-cultural communication protocols, the importance of grammar, speed and pronunciation for verbal communication
- Communication strategies to build trust, show empathy, demonstrate support and empower the person, family, carers and/or significant others.
This module explores the relationship between the types of legal and ethical issues that are raised in the workplace and the ways to respond to these. It lists sources of information and support. This is closely aligned with HR procedures.
This module covers essential knowledge aligned with Australian legal requirements for working within a legal and ethical framework with regards to discrimination and diversity. It touches on bias and cultural safety.Â
This module covers the theory underpinning human needs and how this may work in practice. It looks at what health and wellbeing is and how to promote when working in care.
This module teaches knowledge essential for understanding different roles and how the roles support people to work together in the care sector.
This module teaches essential guidelines for hygiene and prevention of infections in the care sector. It follows Australian guidelines and gives real life case studies following best practices.
This module teaches theoretical knowledge for the practice of providing individualised support. This includes following a plan for bathing and hygiene, manual handling and using assistive technologies. Note, this is theory not practice.
This module teaches basic body systems and associated components. This includes common conditions and indications of aging and ability. This touches on how and when to report changes.
Expert faculty
Our courses are designed and developed by education and care professionals.
Learn at your own pace
Access courses online anytime, anywhere, and at your own pace.
Proven results
Join individuals and companies that have transformed their personal and professional lives through upskilling and personal development.