Organisation, Roles and Communication within these
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This module covers the understanding of human needs and how this may work in practice. It looks at what health and wellbeing is and how to promote this when working in care. Basic human needs Belongingness and love needs Consumer / client / customer / person / participant Emotional wellbeing Esteem needs Mental wellbeing Physical
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This interactive module builds the knowledge and confidence needed to provide respectful, inclusive, and person-centred care. You’ll explore human rights, diversity, cultural awareness, and the responsibilities of care workers in promoting equality and inclusion. Through real-world scenarios and self-paced learning, you’ll learn how to recognise bias, challenge discrimination, and create safe, supportive care environments for
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This module, Legal and Ethical Workplace Boundaries, supports you to understand the principles and practices that govern professional conduct in the care sector. You will learn about topics such as codes of conduct, privacy and confidentiality, mandatory reporting, informed consent, managing records, and ethical decision-making. By the end of this module, you will know more
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This module, Communicating in the Care Sector – Influences on Communication, explores different ways of communication that you can use while at work. In this module, you will learn about the things that shape how we communicate in care settings. You’ll find out how language, cultural background, abilities, health, and age can affect how we
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This module, Communicating in the Care Sector – Ways of Giving Support, explores communication techniques to develop healthy communication and avoid conflict. These are strategies that support effective communication. As well as helping workplace relationships, these communication skills can be used to strengthen your relationship with a person’s support team.
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