Terms & Conditions (T&Cs)

1. Introduction
Welcome to Workplace Soft Skills. By accessing or using this website (workplacesoftskills.com) and/or purchasing our micro-courses, you accept and agree to be bound by these Terms and Conditions (“Terms”). These Terms apply to all users, visitors, customers and purchasers.

We reserve the right to modify these Terms at any time; all changes will be posted here and take effect upon posting.

2. Interpretation & Definitions
In these Terms:

  • “Courses” means the online micro-courses sold via this website.

  • “Product(s)” includes Courses and any digital goods or services offered.

  • “User”, “you” or “your” means the person accessing the site or purchasing a Product.

  • “We”, “us”, “our” means Workplace Soft Skills
    Headings are for convenience only and do not affect interpretation.

3. Use of the Website
You agree to use the website only for lawful purposes and not to:

  • violate any applicable law or regulation;

  • infringe our intellectual property rights or those of others;

  • transmit viruses, malicious code, spam;

  • interfere with the website’s operation, security or functionality.
    We may suspend or terminate access if you breach these Terms.

4. Products & Course Purchase
4.1 Courses are sold via our website as digital goods (online micro-courses) and delivered immediately after payment via our learning-platform interface.
4.2 All prices are in AUD, inclusive of GST where applicable. We reserve the right to change prices at our discretion, but this will not affect any order which is already accepted.
4.3 Your purchase is subject to acceptance by us; we will send an order confirmation email. If we cannot accept your order, we will refund any payment you have made.

5. Payment & Checkout
5.1 Payment must be made by one of the methods displayed at checkout.
5.2 We use third-party payment processors (e.g., PayPal, Stripe). By using them you agree to their terms.
5.3 Ownership of the digital Course does not transfer until we send you the login/access details for the Course.

6. Refunds, Cancellations & Consumer Guarantees
6.1 Our business is a digital goods business. Under Australian Consumer Law (ACL), you have non-excludable consumer guarantees that the Course will be of acceptable quality, fit for purpose, and as described. These guarantees cannot be excluded or limited.
6.2 Because Courses are digital and accessed immediately, you may not have a general “cool-off” right once you’ve begun access; however if the Course is faulty or doesn’t match the description, you may request a refund or replacement.
6.3 To request a refund or cancellation, contact us at [email protected] within 14 days of purchase, quoting your order number and reason. We will assess your request, and if approved, refund your payment less any access already consumed.
6.4 If you have questions about your rights under the ACL, you may contact the Australian Competition & Consumer Commission (ACCC).

7. Access, Licence & Intellectual Property
7.1 On successful purchase, you receive a non-exclusive, non-transferable licence to access the purchased Course for the term specified during checkout.
7.2 All content in the Courses and on the website (text, graphics, videos, quizzes) is owned or licensed by us, and is protected by copyright and other intellectual property laws.
7.3 You must not reproduce, distribute, sell, modify or publish any part of the Courses or website content without our prior written consent.

8. Third-Party Services & Links
Our website may include links to third-party websites or services. We do not control these and are not responsible for their content or practices. Use them at your own risk.

9. Limitation of Liability
To the extent permitted by law, we, our officers, employees or agents will not be liable for any:

  • indirect, special or consequential losses (including loss of profit, loss of data, business interruption);

  • loss caused by your use or inability to use the website or Courses;

  • fault, breach or failure of third-party services.
    Our total liability to you in any case shall not exceed the total amount you paid to us for the Course that gave rise to the claim.

10. Indemnity
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, costs (including legal fees) arising from your breach of these Terms, or your misuse of the website or Courses.

11. Privacy & Data Protection
We handle personal data in accordance with our Privacy Policy [link to Privacy Policy page]. By using our website and purchasing Courses, you consent to the collection, use and disclosure of your personal information in accordance with that Policy.

12. Dispute Resolution & Governing Law
These Terms are governed by the laws of New South Wales, Australia. Each party submits to the exclusive jurisdiction of the courts of NSW. If a dispute arises, we will attempt to resolve it by first negotiating in good faith. If unresolved within 30 days, the dispute may be referred to mediation.

13. Changes to these Terms
We may update these Terms at any time by posting a revised version on the website with a new “Last updated” date. Your continued use of the website after changes constitutes acceptance of the new Terms.

14. Severability
If any part of these Terms is found invalid or unenforceable, that part will be severed and the remaining provisions will continue in full force.

15. Contact Us
If you have any questions about these Terms, please contact us at:
Workplace Soft Skills 

+61 432 284 559
admin@workplacesoftskills.com

Last updated: 23 October 2025

Shopping Cart