Privacy Policy

1. Introduction

Workplace Soft Skills  (ABN [insert]) (“we”, “us”, “our”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, store and disclose the personal information you provide via workplacesoftskills.com.

 

2. What personal information we collect

We may collect the following types of personal information:

  • Name, email address, phone number;

  • Postal address (if required);

  • Payment or billing information (processed via third-party payment systems);

  • Username and password;

  • Your Moodle / course access data, progress and completion data;

  • Technical information such as IP address, browser type, device type, referral website.

3. How we collect personal information

We collect personal information when you:

  • Register an account;

  • Purchase a Course;

  • Fill in a contact/enquiry form;

  • Subscribe to newsletters;

  • Use the website, including automatically via cookies and analytics.

4. How we use personal information

We use your personal information to:

  • Provide you with the Courses you purchase;

  • Manage your account and course access;

  • Send you updates, newsletters and marketing (where you consent);

  • Understand how you use our website and improve our services;

  • Meet regulatory and legal obligations.

5. Disclosure of personal information

We may disclose your personal information to:

  • our employees and contractors who support our business;

  • third-party learning platform providers (e.g., Moodle host) to enable access to your Course;

  • third-party payment systems;

  • where required by law (e.g., subpoenas, law enforcement).
    We will not sell your personal information for marketing purposes.

6. Cross-border disclosure

Some third-party services we use may operate overseas. If we disclose personal information overseas, we ensure appropriate protections are in place.

 

7. Security of personal information

We hold your data securely and take reasonable steps to protect it from misuse, interference, loss or unauthorised access. We maintain up-to-date security measures.
You agree that no data transmission over the internet is 100 % secure; we will not be liable for unauthorised intrusions beyond our reasonable control.

 

8. Access, correction & deletion

You can request access to the personal information we hold about you, ask us to correct it, or request deletion (subject to retention needs for legal or regulatory reasons). Please contact admin@workplacesoftskills.com.
We may verify your identity before fulfilling these requests.

 

9. Cookies & tracking

We use cookies, web beacons and analytics to enhance your experience. You may disable cookies in your browser settings, but doing so may impact website functionality. Our Cookie Policy [link] explains this in detail.

 

10. Retention of personal information

We retain your personal information only as long as necessary for the purposes described, or as required by law.
When no longer required, we securely destroy or de-identify it.

 

11. Complaints and contact

If you believe we have breached the Australian Privacy Principles (APPs) or your privacy rights, please contact us at: admin@workplacesoftskills.com.
If we cannot resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

12. Changes to this policy

We may revise this Privacy Policy at any time by posting a new version with an updated “Last updated” date. Your continued use of the website constitutes acceptance.

Last updated: 23 October 2025

Shopping Cart