Communicating in the Care Sector - Influences on Communication

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Influences on Communication

Description

This module explores how different factors, such as language, culture, age, disability, health and emotions, affect the way people communicate in care environments.

With interactive scenarios, tips and quizzes you’ll learn to recognise barriers and apply clear, respectful communication in real-world situations.

Ideal for care workers, volunteers and organisations wanting to improve client engagement and meet quality-of-care standards, this module supports compliance and professional development within the Australian care sector.

Mapped to Certificate III Units

    • CHCCOM005 – Communicate and work in health or community services
    • CHCDIV001 – Work with diverse people
    • CHCCCS023 – Support independence and wellbeing

 

Communicating in the Care Sector - Influences on Communication

Learn inclusive communication strategies that build trust, support wellbeing and strengthen relationships in care.

Original price was: $22.00.Current price is: $11.00.

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Who it’s for

  • New and entry-level care workers
  • Home and community support staff
  • Volunteers and personal carers
  • Family and friends providing care

What’s included

  • Interactive lessons with real-world scenarios.
  • Tools to build confidence for work in aged, disability and home care.
  • Self-paced learning, CALD friendly and fully accessible online.
  • Short quizzes and a certificate of completion.

Care Micro-skill Modules

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