Working in the Care Sector – Roles and Team Communication

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Organisation, Roles and Communication

Description

This module explores how care teams work together to deliver safe, person-centred support.

You’ll learn how roles, responsibilities and organisational structures shape daily practice and how communication keeps information accurate, respectful and secure.

Through examples and interactive activities, you’ll see how to communicate clearly with supervisors, clients, families and colleagues.
You’ll also learn how to follow workplace policies and use communication tools that promote trust, teamwork and professional standards.

By the end, you’ll have the confidence to work effectively as part of a care team and contribute to high-quality service delivery.

Mapped to Certificate III Units

  • CHCCOM005 – Communicate and work in health or community services
  • CHCDIV001 – Work with diverse people
  • CHCCCS023 – Support independence and wellbeing

Working in the Care Sector – Roles and Team Communication

Build confidence working in care teams through clear roles, strong communication and effective teamwork.

Original price was: $22.00.Current price is: $11.00.

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Who it’s for

  • New and entry-level care workers
  • Home and community support staff
  • Volunteers and personal carers
  • Family and friends providing care

What’s included

  • Interactive lessons with real-world scenarios.
  • Tools to build confidence for work in aged, disability and home care.
  • Self-paced learning, CALD friendly and fully accessible online.
  • Short quizzes and a certificate of completion.

Care Micro-skill Modules

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