Communicating in the Care Sector - Ways of Giving Support
Description
This module focuses on how communication builds trust, prevents conflict, and supports person-centred care.
You’ll explore ways to give support, including group communication, non-verbal skills, empathy, motivation, and collaboration.
Learn how to use empowering communication that promotes independence, inclusion, and wellbeing.
Interactive examples, scenarios, and reflection activities help you apply positive communication strategies in real care settings.
Ideal for support workers, volunteers, and organisations wanting to strengthen communication, teamwork, and compliance across care environments.
Completing this module helps you meet Australian care standards and improve the quality of interactions with clients and colleagues.
Mapped to Certificate III Units
- CHCCOM005 – Communicate and work in health or community services
- CHCCCS023 – Support independence and wellbeing
- CHCDIV001 – Work with diverse people
Communicating in the Care Sector - Ways of Giving Support
Learn to meet physical, emotional and social needs through person-centred care and wellbeing practices.
$22.00
Who it’s for
- New and entry-level care workers
- Home and community support staff
- Volunteers and personal carers
- Family and friends providing care
What’s included
- Interactive lessons with real-world scenarios.
- Tools to build confidence for work in aged, disability and home care.
- Self-paced learning, CALD friendly and fully accessible online.
- Short quizzes and a certificate of completion.
