Communicating in the Care Sector - Models and Principles

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Description

This module explores key models and principles of communication used in care environments, including person-centred, rights-based, and strengths-based approaches.

You’ll learn how to use effective communication to support independence, empower individuals, and promote dignity and choice.

Topics include active support, consumer-directed care, empowerment, self-advocacy, and the palliative approach.

Through interactive examples and practical scenarios, you’ll gain confidence in applying respectful, inclusive communication that meets professional standards and individual needs.

Ideal for support workers, care professionals, and organisations focused on quality, compliance, and continuous improvement in the care sector.

Mapped to Certificate III Units

    • CHCCOM005 – Communicate and work in health or community services
    • CHCDIV001 – Work with diverse people
    • CHCCCS023 – Support independence and wellbeing

 

Communicating in the Care Sector - Models and Principles

Discover how to communicate in ways that empower people, build confidence and promote independence.

Original price was: $22.00.Current price is: $11.00.

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Who it’s for

  • New and entry-level care workers
  • Home and community support staff
  • Volunteers and personal carers
  • Family and friends providing care

What’s included

  • Interactive lessons with real-world scenarios.
  • Tools to build confidence for work in aged, disability and home care.
  • Self-paced learning, CALD friendly and fully accessible online.
  • Short quizzes and a certificate of completion.

Care Micro-skill Modules

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